You Got Questions. We Got Crunch.
We’ll break it down, one chip at a time. If you don't see your question, please contact us.
Where to buy
Your go-to guide for finding Chipoys IRL or online.
Can I request Chipoys at my local store?
Yes! Ask your local store manager to carry Chipoys or contact us directly – the more demand, the faster the Chipoys craze spreads.
Do you offer wholesale?
We do. For wholesale inquiries, fill out our Wholesale Contact Form, and our team will get in touch with you.
Orders & Shipping
From our kitchen to your stash – here’s how it gets there.
Can I track my order?
Yes, once your order ships, you'll receive a tracking link via email.
How much does shipping cost?
Shipping is calculated at checkout based on your location and order size. We offer free shipping on orders over $50.
How long does shipping take?
Most orders ship within 1–2 business days and arrive in 3–5 business days, depending on your location.
Where do you ship?
We currently ship across the continental U.S. For other locations, please contact us.
My bag arrived crushed or empty – what do I do?
We are sorry to hear that! If your Chipoys bag arrived crushed or empty, here’s what you should do:
- Email info@chipoys.com
- Include a clear photo of the damaged or empty bag
- Include your order number or receipt
- Include a brief description of what happened
We’ll make it right!
Returns or Refunds
We got your back when the bag doesn’t show up right.
Can I return or exchange my chips?
Due to the nature of our product, we don’t accept returns. But if something’s off, we’re here to help. Please contact us so we can help.
What if my order arrived damaged or wrong?
We are sorry to hear that! If your Chipoys bag arrived crushed or empty, here’s what you should do:
- Email info@chipoys.com
- Include a clear photo of the damaged or empty bag
- Include your order number or receipt
- Include a brief description of what happened
We’ll make it right!
How do I request a refund?
Due to the nature of our product, we don’t accept returns. But if something’s off, we’re here to help. Please contact us so we can help.
Ingredients & Allergens
What you need to know before you dig in.
Do Chipoys contain dairy or nuts?
Some flavors may contain dairy. We do not use peanuts or tree nuts, but always check the individual ingredient list.
Are your chips made in a facility with allergens?
Yes – our chips are produced in a facility that may process dairy, soy, and wheat. All allergens are clearly labeled.
Do you use artificial flavors or colors?
Nope. Chipoys are made with bold, real ingredients – no artificial flavors or colors
Are Chipoys gluten-free? Vegan / vegetarian? Organic? Non-GMO?
Some flavors are vegan and all are gluten-free. We’re not certified organic or non-GMO – but we're always working on raising the bar.
Products & Flavors
What’s in the bag – and why it hits different.
What makes Chipoys different from other chips?
Chipoys are Mexican-style potato chips that bring the heat, crunch, and authentic flavor. It's a snack that bites back.
Are all your chips spicy?
While spice is what we're known for, we offer a few beginner-level flavors that lean more zesty and mild – perfect for anyone looking to expand their spice universe without diving straight into the deep end.
How are your chips made?
Our chips are cut and fried for that perfect crunch, then coated with our signature seasonings inspired by authentic Mexican flavors.
Get in Touch
Got ideas, collab energy, or a recipe that slaps? We’re listening.
I'm a brand – can we collaborate with Chipoys?
We’re open to brand partnerships. Reach out to with your idea and we'll talk chips!
Do you work with influencers or creators?
Yes! If you’re a content creator who’s all about bold flavor, send us your pitch and media kit.
How can I pitch a creative idea or brand partnership?
Contact us with your concept. If it’s a good fit, we’ll follow up!
Can I submit a recipe that uses Chipoys?
Absolutely! Snap a pic, tag us on socials, or send us your Chipoys creation — if it slaps, we just might feature it for the whole Chipoys crew to see! Start submitting your recipe here.
I’m a journalist and interested in an interview.
Contact us and we will connect you with someone from our team!